The Tiger Credit loan app is designed to help Nigerians access quick and easy loans directly from their smartphones. With Tiger Credit, you can apply for a loan anytime, without needing to visit a bank. This app is popular for its simple process and fast approval, making it a convenient option for people who need urgent cash.
In this post, you’ll learn all about Tiger Credit’s customer care options and how you can reach out if you need help. We’ll cover all available contact methods, including their email, WhatsApp, and in-app chat. Plus, we’ll list their service hours and include answers to some common questions (FAQs) about their support.
How to Contact Tiger Credit Customer Care
If you need assistance, here are the main ways to get in touch with Tiger Credit’s customer care team:
- Email Support
For issues that need a detailed explanation, send an email to their customer service team. Include details of your issue and your account information to get faster help.
Email: [email protected] - WhatsApp Support
If you prefer quick chat-based support, you can message Tiger Credit on WhatsApp. This is often a faster way to get simple questions answered.
WhatsApp Number: +6285860113894 - In-App Chat
For direct help while using the app, you can use the in-app chat support. Open the app, go to the support section, and start a chat with their team. - Visit Their Office
If you need in-person support, you can visit their office in Lagos.
Address: 84 Adeniran Ogunsanya St, Surulere 101241, Lagos, Nigeria
Customer Service Hours
Tiger Credit’s customer care team is available 7 days a week, from 9 AM to 6 PM. This means you can reach out any day of the week during these hours.
Frequently Asked Questions (FAQs)
1. How quickly will customer care respond to my email?
Tiger Credit aims to respond to emails within 24 hours. For urgent issues, WhatsApp or in-app chat may be faster.
2. Can I get loan information through WhatsApp?
Yes, you can ask general questions or get assistance with your loan application via WhatsApp.
3. What if I have trouble accessing the in-app chat?
If the in-app chat is not working, try restarting the app. You can also contact them through email or WhatsApp.
4. Is customer service available on weekends?
Yes, Tiger Credit customer care is open every day of the week from 9 AM to 6 PM, including weekends.
5. How do I report payment issues?
For payment issues, it’s best to email Tiger Credit at [email protected] with your account details and payment proof.
With these details, you should have everything you need to reach out to Tiger Credit customer care whenever you need help!